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Experience
I've spent my career leading customer experience, contact center, and business operations -- building teams, improving performance, implementing technology, and helping organizations scale.
Explore My Experience →ABOUT
My career started in customer operations and eventually took me from the front lines to executive leadership and entrepreneurship.
Along the way, I've built and led teams, transformed operations, worked with companies at different stages of growth, and learned firsthand what it takes to turn strategy into execution.
The philosophy behind how I work is simple:
People. Process. Performance.
Get those three things working together, and you can build some pretty incredible businesses.
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I've spent my career leading customer experience, contact center, and business operations -- building teams, improving performance, implementing technology, and helping organizations scale.
Explore My Experience →I'm an entrepreneur who likes building things. Explore the companies, brands, and ideas I'm working on today.
See What I'm Building →