Call Center in Lake Forest, CA

Expert call center solutions in Lake Forest. Trust our skilled specialists for professional support that enhances customer satisfaction and elevates your business operations

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Leo Lopez - That Call Center Guy

You're Growing, But Support Ops Are Chaos

  • You're growing but don't have time to build support from scratch.
  • You're too small for a CX exec, but too big to keep winging it.
  • You're not sure when or how to outsource.
  • You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

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Save Big on Salary

Call Center gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

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Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

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Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

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No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Call Center Services in Lake Forest

Transform Your Call Center Operations with Leo Lopez in Lake Forest, CA

Welcome to Leo Lopez, your seasoned Customer Experience and Contact Center Consultant here in Lake Forest, CA. I'm Leo Lopez, a real person dedicated to delivering tangible results for your business. As a fractional CX consultant and advisor, I focus on execution and practical solutions that drive meaningful outcomes.

Experience

  • Years of hands-on experience optimizing call center operations
  • Proven track record of improving customer satisfaction and operational efficiency
  • Customized strategies tailored to your unique business needs

When you work with me, you're not just getting a consultant; you're partnering with a dedicated expert who is committed to your success. I don't pitch ideas—I build results.

Why Choose Leo Lopez for Your Call Center Needs in Lake Forest?

  • Local expertise in the Lake Forest business landscape
  • Personalized approach focused on your specific challenges
  • Hands-on guidance through every step of the process
  • Transparent communication and clear strategies

Let's collaborate to enhance your call center operations and elevate your customer experience. Contact me, Leo Lopez, today to see how we can work together to achieve your goals in Lake Forest, CA.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

Jon Zacharias

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0
Gary Guseinov

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense
Sunny & Seema

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment