Call Center in Placentia, CA

Expert call center solutions in Placentia, CA. Trusted professionals providing exceptional service for local businesses. Boost customer satisfaction with Leo

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Call Center gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Call Center Services in Placentia

Welcome to Leo Lopez's Call Center Consultancy in Placentia, CA

My name is Leo Lopez, and I am your go-to Customer Experience and Contact Center Consultant right here in Placentia. I specialize in providing tailored solutions for businesses looking to enhance their call center operations.

Why Choose My Call Center Consulting Services?

Personalized Strategies: I don't offer generic solutions. Every strategy I develop is customized to meet your unique business needs and goals.
Hands-On Approach: Unlike large firms, I work directly with you, providing hands-on guidance and support throughout the consulting process.
Local Expertise: Being based in Placentia, CA, I understand the local market dynamics and can offer insights that resonate with your target audience.
Proven Results: I am results-driven and focus on delivering tangible outcomes that improve your call center efficiency and customer satisfaction.

With my years of experience as a fractional CX consultant, I specialize in translating complex call center challenges into actionable strategies that drive success. My approach is straightforward, practical, and geared towards achieving measurable results.

Transform Your Call Center Operations with Leo Lopez

When you partner with me, you can expect a hands-on consultant who is dedicated to helping you build smarter systems and enhance your customer experience. Remember, at Leo Lopez's Call Center Consultancy in Placentia, I don't just pitch ideas - I build results.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment