Call Center in Pomona, CA

Professional call handling solutions by Leo Lopez in Pomona. Experience top-tier service with our expert team dedicated to enhancing your customer experience

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Leo Lopez - That Call Center Guy

You're Growing, But Support Ops Are Chaos

  • You're growing but don't have time to build support from scratch.
  • You're too small for a CX exec, but too big to keep winging it.
  • You're not sure when or how to outsource.
  • You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

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Save Big on Salary

Call Center gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

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Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

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Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

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No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Call Center Services in Pomona

Welcome to Leo Lopez's Call Center Consulting in Pomona, CA

As a seasoned Customer Experience and Contact Center Consultant based in Pomona, I, Leo Lopez, offer personalized and effective solutions to optimize your call center operations.

Why Choose Leo Lopez for Your Call Center Needs?

  • Expertise: With years of experience in the industry, I bring a wealth of knowledge and a hands-on approach to every project in Pomona.
  • Personalized Solutions: I don't offer generic strategies; instead, I tailor my recommendations to fit your specific business goals and challenges.
  • Measurable Outcomes: My focus is on delivering tangible results that enhance your call center's efficiency and customer satisfaction rates.

In Pomona, I am known for my dedication to building results, not just pitching ideas. When you work with Leo Lopez, you can expect a straightforward, practical, and execution-focused approach that drives real improvements in your call center performance.

Local Expertise in Pomona, CA

  • Understanding the unique dynamics of the Pomona market
  • Proven track record of success with local businesses
  • Quick response times and on-site consultations for Pomona-based clients

Remember, when you choose Leo Lopez for call center consulting in Pomona, you're choosing a partner who is committed to your success and dedicated to delivering impactful results. Let's work together to build a smarter call center system that works for you.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

Jon Zacharias

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0
Gary Guseinov

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense
Sunny & Seema

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment