"Industry-leading call center solutions tailored for businesses in vibrant West Hollywood. Elevate customer service with our expert team's proven track
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You don't need a full-time hire — you need the right execution at the right time.
See How I Can HelpFractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.
Call Center gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.
I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.
Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.
You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.
Not just ideas. An actual plan to build, fix, or scale your support operation.
I don't consult and disappear. I build systems, hire teams, and get it done.
Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.
Domestic, nearshore, offshore. I help you pick the right partner and set them up right.
No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.
As a seasoned Customer Experience and Contact Center Consultant based in West Hollywood, I, Leo Lopez, specialize in delivering tangible results rather than just theoretical concepts. With a focus on practicality and execution, my approach is designed to solve your business's problems and enhance processes efficiently.
With years of experience working directly as a fractional CX consultant and advisor, I bring a wealth of knowledge to every project I undertake. I understand the unique challenges that businesses in West Hollywood face and offer tailored solutions to address them effectively.
When you choose to work with me, you're not just getting a consultant; you're partnering with a dedicated professional who is committed to helping your West Hollywood business thrive. Remember, I don't pitch ideas — I build results.
No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.
"Leo's an incredible operator. Every referral we send his way turns into a win."
"Strategic, fast, and gets results. Highly recommend."
"Leo helped us scale CX across our online and retail growth."
If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.
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