Customer Service in Alhambra, CA

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Leo Lopez - That Call Center Guy

You're Growing, But Support Ops Are Chaos

  • You're growing but don't have time to build support from scratch.
  • You're too small for a CX exec, but too big to keep winging it.
  • You're not sure when or how to outsource.
  • You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

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Save Big on Salary

Customer Service gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

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Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

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Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

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No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Customer Service Services in Alhambra

Welcome to Leo Lopez Customer Service Consulting in Alhambra, CA

Hello, I'm Leo Lopez, your go-to Customer Experience and Contact Center Consultant in Alhambra, CA. I focus on delivering tangible results, not just theories. When you work with me, you're not just getting a consultant; you're partnering with a seasoned professional who knows how to navigate the intricacies of customer service.

Why Choose Leo Lopez for Your Customer Service Needs?

  • Personalized Approach: I tailor my strategies to fit your unique business needs, ensuring a personalized customer service experience for your clients in Alhambra.
  • Proven Expertise: With years of experience under my belt, I bring a wealth of knowledge to the table, helping you build smarter systems that drive real results.
  • Local Advantage: Being based in Alhambra, CA, I understand the local market dynamics and can provide insights that resonate with your customer base.
  • Execution-Focused: I don't just talk about solutions; I roll up my sleeves and implement strategies that yield measurable outcomes for your business.
  • Transparent Communication: I believe in clear, honest communication every step of the way, ensuring you're always in the loop regarding your customer service initiatives.

At Leo Lopez Customer Service Consulting, my tagline is simple: "I don't pitch ideas, I build results." If you're looking to elevate your customer service game in Alhambra, CA, let's collaborate and create exceptional experiences for your customers together.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

Jon Zacharias

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0
Gary Guseinov

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense
Sunny & Seema

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment