Customer Service in Irvine, CA

Top-tier customer support from seasoned professionals in Irvine. Count on our expertise and dedication for unmatched service quality and client satisfaction.

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Customer Service gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Customer Service Services in Irvine

Personalized Customer Service Solutions in Irvine, CA

As an industry-renowned Customer Experience and Contact Center Consultant based in Irvine, I, Leo Lopez, offer tailored solutions that prioritize tangible results over vague promises. With my hands-on approach and extensive experience, I specialize in crafting strategies that drive customer satisfaction and operational efficiency for businesses in Irvine.

Why Choose Leo Lopez for Your Customer Service Needs?

Expertise: With a proven track record of optimizing customer service processes, I bring a wealth of practical knowledge to the table.
Local Understanding: Having worked with numerous businesses in Irvine, I have a deep understanding of the local market dynamics and customer expectations in the area.
Individualized Approach: Unlike larger consulting firms, I offer personalized attention and customized solutions that align with your specific business goals.
Proven Results: My focus is on delivering measurable outcomes and enhancing your bottom line through improved customer service practices.

When you partner with me, you can trust that I will not only identify areas for improvement but also implement actionable strategies that yield real, sustainable results. My tagline, "I don't pitch ideas, I build results," encapsulates my commitment to driving meaningful change in the customer service landscape of Irvine, CA.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment