Customer Service in Los Angeles, CA

"Reliable customer support in the heart of LA. Seasoned professionals dedicated to exceeding your expectations. Enhance your business with

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Customer Service gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

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What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Customer Service Services in Los Angeles

Welcome to Leo Lopez Customer Service Consulting

My name is Leo Lopez, and I am a seasoned Customer Experience and Contact Center Consultant based in Los Angeles, CA. I specialize in delivering practical solutions that drive real results.

Personalized Customer Service Solutions in Los Angeles

Customized strategies tailored to the unique needs of your Los Angeles business
Hands-on approach to optimizing customer interactions and enhancing satisfaction
Proven track record of improving operational efficiency and increasing customer loyalty

When you work with me, you can expect a dedicated focus on implementing actionable customer service initiatives that make a tangible impact on your business in Los Angeles. I don't just talk about solutions—I deliver them.

Why Choose Leo Lopez for Your Customer Service Needs?

Local Expertise: Understanding the specific challenges and opportunities businesses face in Los Angeles
Results-Driven: My approach is all about achieving measurable outcomes and tangible improvements
Hands-On Experience: With years of experience as a fractional CX consultant, I bring practical insights to the table

My tagline is simple: "I don't pitch ideas, I build results." If you're looking for a customer service consultant in Los Angeles who prioritizes action over words, I'm here to help.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment