Reliable customer support in Thousand Oaks. Depend on seasoned professionals for exceptional service that prioritizes your satisfaction and business success.
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You don't need a full-time hire — you need the right execution at the right time.
See How I Can HelpFractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.
Customer Service gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.
I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.
Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.
You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.
Not just ideas. An actual plan to build, fix, or scale your support operation.
I don't consult and disappear. I build systems, hire teams, and get it done.
Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.
Domestic, nearshore, offshore. I help you pick the right partner and set them up right.
No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.
As a seasoned Customer Experience and Contact Center Consultant in Thousand Oaks, CA, my focus is on delivering tangible results, not just ideas. I am Leo Lopez, an independent fractional CX consultant known for my expertise in revolutionizing customer service operations.
When you collaborate with me, you're not just investing in a consultant – you're partnering with a dedicated professional committed to enhancing your customer service operations in Thousand Oaks.
At Leo Lopez Customer Service Consulting, I don't believe in one-size-fits-all solutions. I combine my years of experience with a hands-on approach to assess, optimize, and elevate your customer service processes in Thousand Oaks.
Remember, "I don't pitch ideas, I build results." Let's transform your customer service into a competitive advantage in Thousand Oaks, CA.
No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.
"Leo's an incredible operator. Every referral we send his way turns into a win."
"Strategic, fast, and gets results. Highly recommend."
"Leo helped us scale CX across our online and retail growth."
If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.
Book a Free CX Assessment