Customer Success in Burbank, CA

Seasoned professionals in Burbank providing tailored solutions for thriving businesses, ensuring customer success through strategic guidance and personalized support. Trust Leo

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Leo Lopez - That Call Center Guy

You're Growing, But Support Ops Are Chaos

  • You're growing but don't have time to build support from scratch.
  • You're too small for a CX exec, but too big to keep winging it.
  • You're not sure when or how to outsource.
  • You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

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Save Big on Salary

Customer Success gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

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Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

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Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

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No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Customer Success Services in Burbank

Unlock Your Business Potential with Leo Lopez's Customer Success Consulting in Burbank, CA

Hi there, I'm Leo Lopez, your go-to Customer Experience and Contact Center Consultant here in Burbank, CA. When it comes to driving tangible results and achieving customer success, look no further.

Why Choose My Customer Success Services?

  • Personalized Approach: Unlike traditional firms, I, Leo Lopez, offer a tailored and hands-on consulting experience designed specifically for your unique business needs in Burbank.
  • Proven Track Record: With years of experience as a fractional CX consultant, I have a solid reputation for delivering measurable outcomes and enhancing customer satisfaction.
  • Local Expertise: As a Burbank local, I understand the dynamic business landscape here, allowing me to provide insights and solutions that resonate with the community.
  • Strategic Guidance: I don't just talk the talk; I walk the walk. My approach is practical and focused on executing strategies that drive customer success and operational efficiency.

At Leo Lopez's Customer Success Consulting, I don't believe in lofty promises or vague strategies. My tagline says it all - "I don't pitch ideas, I build results." Let's work together to elevate your customer success metrics and unlock your business's full potential. Reach out to me today in Burbank, CA, and let's start building your success story.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

Jon Zacharias

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0
Gary Guseinov

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense
Sunny & Seema

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment