Leo Lopez: Delivering Exceptional Customer Results in Thousand Oaks. Trusted advisor for local businesses, ensuring success through personalized strategies and
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You don't need a full-time hire — you need the right execution at the right time.
See How I Can HelpFractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.
Customer Success gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.
I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.
Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.
You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.
Not just ideas. An actual plan to build, fix, or scale your support operation.
I don't consult and disappear. I build systems, hire teams, and get it done.
Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.
Domestic, nearshore, offshore. I help you pick the right partner and set them up right.
No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.
As a leading Customer Experience and Contact Center Consultant based in Thousand Oaks, CA, I am Leo Lopez. I bring years of hands-on experience and a track record of delivering tangible results to businesses like yours. When you work with me, you work directly with an expert who is committed to enhancing your customer success initiatives.
My approach is simple yet effective. I don't believe in one-size-fits-all solutions. Every business in Thousand Oaks is unique, and I take the time to understand your individual needs before crafting a customer success strategy that works for you.
When you partner with me, you're not just getting a consultant - you're getting a dedicated professional who is invested in your success. I thrive on seeing businesses in Thousand Oaks thrive through improved customer success practices.
Remember, customer success is not just a goal - it's a journey. Let me guide you through that journey in Thousand Oaks, CA, and together, we can build lasting success for your business.
No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.
"Leo's an incredible operator. Every referral we send his way turns into a win."
"Strategic, fast, and gets results. Highly recommend."
"Leo helped us scale CX across our online and retail growth."
If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.
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