Customer Support in Santa Monica, CA

Professional assistance in Santa Monica. Dependable support for your needs. Trust our experts for top-tier customer service solutions in your area

Book a Free Discovery Call

You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Customer Support gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Customer Support Services in Santa Monica

Personalized Customer Support Solutions in Santa Monica, CA

Hello, I'm Leo Lopez, your trusted Customer Experience and Contact Center Consultant here in Santa Monica, CA. When it comes to customer support, I don't just talk the talk; I build tangible results that you can see and measure.

Why Choose Leo Lopez for Your Customer Support Needs?

Local Expertise: With years of experience serving businesses in Santa Monica, I understand the unique challenges and opportunities in your local market.
Hands-On Approach: As a fractional CX consultant, I provide personalized solutions tailored to your specific needs, ensuring maximum impact.
Proven Track Record: My focus is on practical execution and delivering measurable outcomes, not just theoretical solutions.
Personalized Service: Working directly with me means you get the full benefit of my expertise and attention to detail for your customer support strategy.

Customer support is not just about answering calls; it's about building lasting relationships with your clients. In Santa Monica, where every interaction counts, having a solid customer support strategy can set you apart from the competition.

Building Smarter Systems for Lasting Success

At Leo Lopez, I prioritize results over rhetoric. My approach is practical, focused on problem-solving, and aimed at improving your processes for long-term success. Let's work together to enhance your customer support capabilities and drive meaningful outcomes for your business.

Remember, when you choose Leo Lopez, you're choosing a partner committed to your success. I don't pitch ideas; I build results that speak for themselves.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment