Cx Consultant in Fullerton, CA

Expert Cx solutions by Leo Lopez. Elevate customer experience with tailored strategies. Drive business growth in Fullerton and beyond with

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Consultant gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Consultant Services in Fullerton

Personalized CX Consulting in Fullerton, CA

Hello, I'm Leo Lopez, a seasoned Customer Experience Consultant based right here in Fullerton, CA. With my extensive experience in optimizing contact centers and enhancing customer experience, I bring a hands-on, results-driven approach to every project I take on.

Why Choose Leo Lopez for Your CX Needs?

Local Expertise: As a Fullerton resident, I deeply understand the unique needs and challenges faced by businesses in this vibrant community.
Action-Oriented Approach: I don't just talk about solutions - I implement them. My focus is on practical strategies that deliver real, measurable results.
Proven Track Record: Over the years, I've helped numerous businesses in Fullerton and beyond transform their customer experience strategies and drive sustainable growth.
Customized Solutions: No cookie-cutter approaches here. I tailor my consulting services to suit your specific business goals and challenges.
Measurable Outcomes: I believe in the power of data. I provide actionable insights and metrics to track the success of our CX initiatives.

When you work with me, you can expect a partnership built on trust, transparency, and a relentless pursuit of excellence. I don't pitch ideas - I build results that you can see, feel, and measure.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment