Cx Consultant in Hawthorne, CA

Top-rated Cx Consultant empowering businesses in Hawthorne with tailored strategies for exceptional customer experiences. Elevate your brand with proven expertise

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Consultant gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Consultant Services in Hawthorne

Personalized Cx Consulting Services in Hawthorne, CA

Welcome to Leo Lopez - your dedicated Customer Experience Consultant right here in Hawthorne. I'm Leo, a seasoned operator with a passion for delivering tangible results, not just ideas. Hawthorne businesses, I understand the challenges you face in today's fast-paced market, and I'm here to help you navigate them with practical solutions tailored to your unique needs.

Why Choose Leo Lopez for Your Cx Needs?

Proven Expertise: With years of hands-on experience in Contact Centers and Customer Experience, I bring a wealth of practical knowledge to the table.
Local Advantage: As a Hawthorne local myself, I understand the pulse of the community and can provide insights specific to your area.
Results-Oriented Approach: I don't just talk the talk - I build results. My focus is on driving measurable outcomes for your business, fast.
Personalized Solutions: No cookie-cutter strategies here. I work closely with you to develop customized solutions that align with your goals and vision.
Execution-Focused: Say goodbye to vague theories and hello to practical, actionable steps that lead to real change in your operations.

When you choose Leo Lopez as your Cx Consultant in Hawthorne, you're not just getting a consultant - you're gaining a strategic partner committed to your success. Let's work together to streamline your processes, enhance customer satisfaction, and drive sustainable growth in your business.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment