Cx Consultant in Irvine, CA

Enhance customer experience with a seasoned consultant. Elevate satisfaction and loyalty. Irvine's trusted expert for optimizing client relationships.

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Consultant gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Consultant Services in Irvine

Welcome to Leo Lopez Cx Consulting

My name is Leo Lopez, and I am a seasoned customer experience consultant based in Irvine, CA. I specialize in delivering tangible results rather than empty promises. As an independent fractional CX consultant, I work directly with founders and operations leaders to build smarter systems that drive business growth.

Why Choose Leo Lopez as Your Cx Consultant in Irvine?

Personalized Approach: When you work with me, you get the undivided attention of an experienced consultant who tailors strategies to your specific needs.
Local Expertise: Being based in Irvine, I understand the unique challenges and opportunities that businesses in this area face. I leverage this local knowledge to provide targeted solutions.
Proven Track Record: With years of hands-on experience, I have a track record of implementing successful customer experience initiatives that drive real business results.
Execution-Focused: I don't just talk about ideas; I roll up my sleeves and get things done. My approach is always practical and focused on delivering measurable outcomes.
Transparent Communication: I believe in clear, transparent communication at every step of the consulting process. You can trust me to provide honest feedback and recommendations.

As a Cx consultant in Irvine, I take pride in my ability to cut through the noise and deliver solutions that make a difference. My tagline sums up my approach best: "I don't pitch ideas, I build results." Contact me today to see how I can help elevate your customer experience strategy to new heights.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment