Cx Consultant in Los Angeles, CA

Elevate customer experiences with Leo Lopez. Enhance satisfaction and loyalty through expert guidance in Los Angeles. Trust our proven strategies

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Consultant gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Consultant Services in Los Angeles

Welcome to Leo Lopez - Your Expert CX Consultant in Los Angeles, CA

Hello there, I'm Leo Lopez, your go-to CX consultant in the vibrant city of Los Angeles, CA. If you're seeking actionable solutions, not just lofty ideas, I'm here to build tangible results for your business.

My Approach

Practical Expertise: As a seasoned CX consultant, I bring years of hands-on experience to the table. No fluff, just real-world solutions tailored to your unique challenges.
Customized Strategies: I understand that one size doesn't fit all. That's why I develop personalized CX strategies that align with your business goals and resonate with your customers in Los Angeles.
Measurable Outcomes: Results matter. I focus on delivering measurable improvements that enhance customer satisfaction, retention, and ultimately, your bottom line.

When you work with me, you're not just another client - you're a partner in success. Together, we'll transform your CX operations to drive growth and build lasting relationships with your customers in Los Angeles, CA.

Local Advantage: Thriving in Los Angeles

Insider Knowledge: With a deep understanding of the local market in Los Angeles, I can help you navigate the unique CX landscape in this bustling city.
Adaptability: I tailor my strategies to suit the diverse customer base in Los Angeles, ensuring that your CX initiatives resonate with the dynamic population.
Community Connection: Building strong customer relationships is key, especially in a competitive city like Los Angeles. I'll help you forge meaningful connections that set you apart.

Remember, at Leo Lopez, I don't just talk the talk - I walk the walk. Let's build results together and elevate your CX experience in Los Angeles, CA.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment