Cx Consultant in Pomona, CA

Experienced Cx Consultant enhancing customer satisfaction and loyalty for Pomona businesses. Trusted advisor elevating customer experience strategies with proven results

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Consultant gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Consultant Services in Pomona

Welcome to Leo Lopez, Your Personal CX Consultant in Pomona, CA

Hi there, I'm Leo Lopez, your seasoned Customer Experience and Contact Center Consultant. If you're in Pomona and looking to enhance your business operations, I'm here to help you build meaningful results that drive success.

Personalized CX Consulting Services

Expert guidance tailored to your specific needs
Implement practical solutions for immediate impact
Hands-on approach to optimize your customer experience

When it comes to your business in Pomona, I don't just offer advice - I provide actionable strategies to elevate your CX game. My focus is on real results, not just theoretical concepts. Let's work together to create a seamless and efficient experience for your customers.

Why Choose Leo Lopez as Your CX Consultant?

Local Expertise: Understanding the unique market dynamics of Pomona
Proven Track Record: Years of experience delivering tangible outcomes
Execution-Focused: I prioritize practical solutions over empty promises

As a dedicated individual consultant, I am committed to helping businesses like yours in Pomona thrive in today's competitive landscape. My tagline says it all - "I don't pitch ideas, I build results." Let's collaborate to transform your customer experience strategy and drive sustainable growth.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment