Your reliable Cx Operations partner in Hawthorne, CA. Enhance customer experience with expert solutions from the trusted professionals at Leo
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You don't need a full-time hire — you need the right execution at the right time.
See How I Can HelpFractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.
Cx Operations gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.
I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.
Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.
You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.
Not just ideas. An actual plan to build, fix, or scale your support operation.
I don't consult and disappear. I build systems, hire teams, and get it done.
Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.
Domestic, nearshore, offshore. I help you pick the right partner and set them up right.
No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.
As a seasoned Customer Experience and Contact Center Consultant, I, Leo Lopez, offer tailored solutions to optimize your Cx operations in Hawthorne, CA. My focus is not on theories but on tangible results that drive your business forward.
When you work with me, you're not just getting a consultant; you're partnering with an experienced operator who knows how to navigate the complexities of Cx operations in Hawthorne. I pride myself on being execution-focused and delivering on what matters most to your business.
Remember, I don't sell ideas—I build results. Let's collaborate to transform your Cx operations in Hawthorne, CA for sustainable success. Together, we can create systems that work smarter and deliver exceptional customer experiences.
No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.
"Leo's an incredible operator. Every referral we send his way turns into a win."
"Strategic, fast, and gets results. Highly recommend."
"Leo helped us scale CX across our online and retail growth."
If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.
Book a Free CX Assessment