Elevate customer experience with seasoned professionals in Huntington Beach. Trust Leo Lopez for expert operations that drive satisfaction and loyalty.
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You don't need a full-time hire — you need the right execution at the right time.
See How I Can HelpFractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.
Cx Operations gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.
I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.
Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.
You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.
Not just ideas. An actual plan to build, fix, or scale your support operation.
I don't consult and disappear. I build systems, hire teams, and get it done.
Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.
Domestic, nearshore, offshore. I help you pick the right partner and set them up right.
No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.
Hello, I'm Leo Lopez, your go-to Customer Experience and Contact Center Consultant based right here in Huntington Beach, CA. When it comes to driving efficiency and excellence in your business operations, I don't just talk the talk - I deliver concrete results that you can see and measure.
Living and working in the vibrant community of Huntington Beach, I understand the local market dynamics and the importance of personalized customer experiences. My hands-on approach ensures that every solution I provide is practical, effective, and sustainable in our local business environment.
Whether you're a startup looking to establish efficient customer service operations or an established business aiming to enhance your CX processes, I offer practical solutions that make a real difference. Let's work together to elevate your Cx operations to new heights right here in sunny Huntington Beach, CA.
No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.
"Leo's an incredible operator. Every referral we send his way turns into a win."
"Strategic, fast, and gets results. Highly recommend."
"Leo helped us scale CX across our online and retail growth."
If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.
Book a Free CX Assessment