Cx Operations in Los Angeles, CA

"Experience top-tier customer experience solutions from industry experts based in the heart of Los Angeles. Elevate your business with Leo Lopez

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Operations gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Operations Services in Los Angeles

Welcome to Leo Lopez's Cx Operations Services

As a seasoned Customer Experience and Contact Center Consultant based in Los Angeles, CA, I specialize in providing personalized and effective solutions to help businesses optimize their operations and enhance customer satisfaction.

Why Choose Leo Lopez for CX Operations in Los Angeles?

Expertise: With years of hands-on experience in the industry, I bring a wealth of knowledge and insights to every project I undertake.
Customized Approach: I understand that every business is unique, which is why I tailor my strategies to fit your specific needs and goals.
Local Advantage: Being based in Los Angeles, I have a deep understanding of the local market dynamics and can offer insights that drive results in this competitive landscape.
Results-Driven: My focus is on delivering tangible outcomes that directly impact your bottom line, not just theoretical concepts.

When you work with Leo Lopez for your CX operations needs in Los Angeles, you can expect a hands-on consultant who is dedicated to building practical solutions that work for your business. My tagline is not just a motto - it's a promise: "I don't pitch ideas, I build results."

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment