Elevate customer experiences with industry experts. Enhance operations in Newport Beach with Leo Lopez's dedicated team of professionals. Opt
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You don't need a full-time hire — you need the right execution at the right time.
See How I Can HelpFractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.
Cx Operations gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.
I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.
Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.
You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.
Not just ideas. An actual plan to build, fix, or scale your support operation.
I don't consult and disappear. I build systems, hire teams, and get it done.
Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.
Domestic, nearshore, offshore. I help you pick the right partner and set them up right.
No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.
As a seasoned Customer Experience and Contact Center Consultant based in Newport Beach, I, Leo Lopez, specialize in optimizing Cx operations for businesses seeking tangible results. My approach is straightforward and results-driven, focusing on enhancing processes to deliver measurable outcomes.
When you collaborate with me, you're not just getting a consultant; you're getting a partner dedicated to building results. My tagline, "I don't pitch ideas, I build results," reflects my commitment to practical, execution-focused approaches that drive success.
By leveraging my expertise in Cx operations, I help businesses in Newport Beach create efficient systems that prioritize customer satisfaction. My hands-on approach ensures that every strategy is tailored to your unique needs, reflecting my dedication to delivering impactful solutions.
Whether you're looking to revamp your customer service processes, optimize contact center operations, or enhance overall customer satisfaction, I, Leo Lopez, offer personalized consulting services that address your specific goals.
No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.
"Leo's an incredible operator. Every referral we send his way turns into a win."
"Strategic, fast, and gets results. Highly recommend."
"Leo helped us scale CX across our online and retail growth."
If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.
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