Cx Operations in Ontario, CA

Elevate your customer experience with Leo Lopez. Industry leaders in Ontario, CA, delivering unparalleled operational excellence for your business's

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Leo Lopez - That Call Center Guy

You're Growing, But Support Ops Are Chaos

  • You're growing but don't have time to build support from scratch.
  • You're too small for a CX exec, but too big to keep winging it.
  • You're not sure when or how to outsource.
  • You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

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Save Big on Salary

Cx Operations gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

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Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

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Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

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No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Operations Services in Ontario

Welcome to Leo Lopez's Cx Operations Services

As a seasoned Customer Experience and Contact Center Consultant based in Ontario, CA, I am dedicated to delivering tangible results for your business. With a focus on practical solutions and proven strategies, I am here to optimize your operations and drive meaningful outcomes.

Personalized Consultation Approach

  • Customized strategies tailored to your specific business needs
  • Hands-on guidance and implementation support
  • Expert insights based on years of experience in Cx operations

When you work with Leo Lopez, you can expect a personalized touch that goes beyond generic solutions. I understand the dynamics of the Ontario, CA market and can provide local insights that will give your business a competitive edge in Cx operations.

Driving Efficiency and Excellence

  • Streamlining processes to enhance customer satisfaction
  • Implementing best practices for optimized performance
  • Maximizing resources to achieve measurable results

My hands-on approach focuses on building results, not just proposing ideas. I pride myself on my ability to cut through the noise and deliver strategies that work for your unique business needs in Ontario, CA.

Local Expertise, Global Impact

  • Bringing international best practices to local businesses in Ontario
  • Transforming operations to meet evolving customer expectations
  • Elevating your brand through exceptional customer experiences

Leo Lopez's Cx Operations services are designed to empower businesses in Ontario, CA to thrive in today's competitive landscape. Let's work together to build a solid foundation for success and drive sustainable growth through optimized Cx operations.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

Jon Zacharias

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0
Gary Guseinov

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense
Sunny & Seema

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment