Local operations excellence by Leo Lopez. Elevate customer experience with expert solutions in Simi Valley. Trust our proven track record for
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You don't need a full-time hire — you need the right execution at the right time.
See How I Can HelpFractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.
Cx Operations gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.
I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.
Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.
You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.
Not just ideas. An actual plan to build, fix, or scale your support operation.
I don't consult and disappear. I build systems, hire teams, and get it done.
Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.
Domestic, nearshore, offshore. I help you pick the right partner and set them up right.
No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.
Hey there, I'm Leo Lopez, your go-to Customer Experience Operations consultant right here in Simi Valley, CA. When it comes to optimizing your business processes and enhancing customer satisfaction, you need practical solutions that deliver real, measurable results. That's where my expertise in Cx Operations comes in.
When you work with me, you're not just getting a consultant – you're partnering with a seasoned professional who is dedicated to building results, not just pitching ideas. My tagline says it all: "I don't pitch ideas, I build results."
My focus is on taking action and implementing strategies that drive your business forward. From streamlining processes to enhancing customer interactions, my Cx Operations expertise is geared towards achieving tangible outcomes that matter.
By choosing to collaborate with Leo Lopez in Simi Valley, CA, you're investing in a partnership that prioritizes your business's growth and long-term success. Let's work together to take your Cx Operations to the next level.
No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.
"Leo's an incredible operator. Every referral we send his way turns into a win."
"Strategic, fast, and gets results. Highly recommend."
"Leo helped us scale CX across our online and retail growth."
If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.
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