Cx Operations in Tustin, CA

Experienced professionals optimizing customer experiences with precision and care. Elevate your business with trusted Cx Operations expertise in Tustin,

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Leo Lopez - That Call Center Guy

You're Growing, But Support Ops Are Chaos

  • You're growing but don't have time to build support from scratch.
  • You're too small for a CX exec, but too big to keep winging it.
  • You're not sure when or how to outsource.
  • You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

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Save Big on Salary

Cx Operations gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

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Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

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Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

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No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Operations Services in Tustin

Unlock Smarter Operations with Leo Lopez in Tustin, CA

Hi there, I'm Leo Lopez, your go-to expert in streamlining CX operations for businesses in Tustin, CA. When it comes to transforming customer experience strategies into tangible results, count on me to deliver.

Personalized CX Operations Solutions

  • Practical Strategy Development: I dive deep into your operations to craft customized strategies that align with your business goals.
  • Efficient Process Optimization: I identify bottlenecks and inefficiencies, implementing solutions for seamless operational flow.
  • Data-Driven Insights: I leverage analytics to drive decision-making, ensuring your operations are always optimized for success.

Working directly with me means gaining a partner dedicated to your success. With a track record of boosting operational efficiency and enhancing customer satisfaction, I prioritize actionable plans over theoretical concepts.

Why Choose Leo Lopez for CX Operations?

  • Local Expertise: Based in Tustin, CA, I understand the unique challenges businesses in our area face, allowing me to provide tailored solutions.
  • Results-Oriented Approach: My focus is on tangible outcomes and measurable improvements, not just empty promises.
  • Proven Track Record: With years of experience as a fractional CX consultant, I bring a wealth of knowledge and expertise to every project.

Remember, I don't pitch ideas—I build results. Let's work together to elevate your CX operations in Tustin, CA and beyond.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

Jon Zacharias

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0
Gary Guseinov

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense
Sunny & Seema

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment