Cx Operations in Yorba Linda, CA

Elevate customer experience with seasoned professionals in Yorba Linda. Trust Leo Lopez for top-tier operations management optimizing your business

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Operations gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Operations Services in Yorba Linda

Transform Your Business with Expert Cx Operations Advice

Hey there, I'm Leo Lopez, your go-to Customer Experience and Contact Center Consultant here in Yorba Linda, CA. When it comes to optimizing your operations for success, look no further - I've got the skills, experience, and results to make it happen.

Why Choose Leo Lopez for Cx Operations in Yorba Linda

Hands-On Expertise: As a seasoned CX operations specialist, I cut through the noise and get straight to building practical solutions that work for your unique business needs in Yorba Linda.
Personalized Approach: With me, you're not just a number. I tailor my strategies to fit your specific challenges and opportunities, ensuring maximum impact.
Local Insight: Being based in Yorba Linda, I understand the local market dynamics and can provide targeted recommendations to elevate your operations in this area.
Proven Track Record: I don't just talk the talk - my track record speaks for itself. I deliver tangible results that drive efficiency, satisfaction, and growth.
Measurable Outcomes: Forget vague promises. I focus on measurable outcomes, so you can see the concrete improvements in your Cx operations.

Ready to take your business to the next level? Let's work together to turn your Cx operations into a well-oiled machine that drives success in Yorba Linda, CA.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment