Cx Services in Placentia, CA

Trust our experienced team in Placentia for top-notch customer experience solutions. Elevate your business with expert service from Leo Lopez

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Leo Lopez - That Call Center Guy

You're Growing, But Support Ops Are Chaos

  • You're growing but don't have time to build support from scratch.
  • You're too small for a CX exec, but too big to keep winging it.
  • You're not sure when or how to outsource.
  • You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

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Save Big on Salary

Cx Services gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

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Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

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Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

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No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Services Services in Placentia

Personalized Cx Services in Placentia, CA

Welcome to my corner of expertise. I'm Leo Lopez, your dedicated Customer Experience and Contact Center Consultant here in Placentia, CA. I don't pitch ideas; I build results. As an independent fractional CX consultant, I bring a personalized touch to every project, focusing on practical solutions and tangible outcomes.

Why Choose My Cx Services?

  • Customized Strategies: Tailored Cx solutions designed specifically for your Placentia-based business.
  • Hands-On Approach: I work directly with you to implement strategies and drive real change.
  • Local Expertise: With a deep understanding of the Placentia market, I offer insights that resonate with your local customers.
  • Proven Track Record: Years of experience delivering measurable results for businesses in Placentia and beyond.
  • Strategic Partnerships: I collaborate with you as a trusted partner, ensuring a seamless Cx transformation.

When you work with me, you're not just another client - you're a partner in success. My approach is straightforward and results-driven, focusing on practical execution rather than theoretical concepts. I believe in cutting through the noise to deliver value that aligns with your business goals.

Placentia businesses can benefit from my hands-on experience and deep-rooted commitment to enhancing customer experiences. Let's work together to build smarter systems, improve processes, and achieve lasting success in the competitive Placentia market.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

Jon Zacharias

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0
Gary Guseinov

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense
Sunny & Seema

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment