Cx Services in Pomona, CA

Expert Cx solutions in Pomona by Leo Lopez. Elevate customer experience with our tailored services. Trust our specialists for top

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Services gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Services Services in Pomona

Welcome to Leo Lopez Cx Services in Pomona, CA

As a seasoned Customer Experience and Contact Center Consultant based in Pomona, I, Leo Lopez, take pride in delivering tangible results rather than just ideas. My approach is straightforward, practical, and focused on helping you build smarter systems quickly and effectively.

Why Choose Leo Lopez for Cx Services?

Personalized Approach: When you work with me, you are working directly with an experienced consultant, not a large team. I provide individualized attention to every client in Pomona, ensuring your unique needs are met.
Proven Track Record: With years of experience in customer experience and contact center management, I bring a wealth of expertise to the table. My focus is on implementing strategies that drive real, measurable outcomes for your business.
Local Expertise: Being based in Pomona allows me to have a deep understanding of the local market dynamics and challenges. I tailor my Cx services to suit the specific needs of businesses in the area.
Execution-Focused: I don't just talk about solutions; I implement them. My goal is to improve processes, solve problems, and deliver results that positively impact your bottom line.

At Leo Lopez Cx Services, my tagline says it all - "I don't pitch ideas, I build results." If you are looking for a Cx consultant in Pomona who is committed to driving meaningful change and helping your business thrive, get in touch with me today.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment