Cx Services in Santa Monica, CA

Experienced consultants in Santa Monica providing tailored customer experience solutions. Elevate your business with our trusted expertise and proven results.

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Services gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Services Services in Santa Monica

Welcome to Leo Lopez Cx Services in Santa Monica, CA

As a seasoned Customer Experience and Contact Center Consultant, I, Leo Lopez, offer personalized Cx Services tailored to your unique business needs in Santa Monica. I focus on delivering tangible results rather than empty promises.

My Approach to Cx Services

Practical Solutions: I don't pitch ideas; I build results. I apply my expertise to solve your specific challenges efficiently.
Execution-Focused: My approach centers on enhancing processes, improving systems, and driving measurable outcomes for your business.
Personalized Expertise: As an individual consultant, I bring years of experience to the table, offering insights that matter for your success.

By choosing Leo Lopez Cx Services in Santa Monica, you gain access to a dedicated consultant who values clarity, efficiency, and actionable strategies.

Local Benefits of Working With Me

Santa Monica Expertise: With a deep understanding of the local market, I tailor my Cx Services to suit the specific needs of businesses in Santa Monica, CA.
Hands-On Consulting: Unlike large firms, I provide personalized attention and hands-on guidance throughout our collaboration, ensuring your satisfaction.
Proven Track Record: My track record of driving results for businesses in Santa Monica speaks for itself, showcasing the effectiveness of my approach.

When you partner with Leo Lopez Cx Services, you can expect practical solutions, personalized expertise, and a commitment to your success in Santa Monica, CA.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment