Cx Strategy in Calabasas, CA

Trusted Cx strategists in Calabasas, offering expert guidance for elevated customer experiences. Unlock growth and loyalty with

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Strategy gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Strategy Services in Calabasas

Welcome to Leo Lopez's Cx Strategy in Calabasas, CA

As a seasoned CX consultant, I, Leo Lopez, specialize in crafting tailored strategies to elevate customer experiences and optimize contact center operations in Calabasas, CA.

Why Choose My Cx Strategy Services?

Personalized Approach: I prioritize individualized strategies that align with your unique business goals and values.
Hands-On Expertise: With years of hands-on experience, I dive deep into operational challenges to deliver tangible results.
Local Advantage: Being based in Calabasas, I offer on-the-ground insights and understanding of the local market dynamics.
Proven Track Record: My track record of success speaks for itself, emphasizing real, measurable outcomes over vague promises.

Calabasas, CA businesses can benefit from my direct, no-nonsense approach focused on implementing practical solutions that drive meaningful improvements in customer interactions and overall operational efficiency.

Building Results, Not Just Ideas

At Leo Lopez's Cx Strategy, I don't just talk concepts - I roll up my sleeves and work with you to build sustainable strategies that translate into enhanced customer satisfaction and business growth.

The Local Difference

By choosing my Cx Strategy services in Calabasas, CA, you're opting for a consultant who understands the local landscape inside out and can tailor solutions that resonate with your target audience in this specific market.

With a focus on practicality and tangible outcomes, I am committed to driving your business forward through strategic CX initiatives that yield long-lasting benefits.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment