Cx Strategy in Hawthorne, CA

Unlock unparalleled customer experience potential with Leo Lopez's strategic solutions. Elevate your business with expert guidance from Hawthorne's trusted CX

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Strategy gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Strategy Services in Hawthorne

Driving Business Success with Personalized CX Strategy in Hawthorne, CA

Welcome to Leo Lopez's corner, where results matter more than theories. I am Leo Lopez, your seasoned Customer Experience Consultant, ready to roll up my sleeves and help your Hawthorne-based business thrive by enhancing your CX strategy.

Why Choose Leo Lopez for Your CX Strategy Needs?

Personalized Approach: I tailor CX strategies to fit your Hawthorne business like a glove, no cookie-cutter solutions here.
Proven Expertise: With years of hands-on experience, I provide actionable insights that drive real, measurable results.
Local Advantage: Being based in Hawthorne, I understand the unique challenges and opportunities that businesses in this area face.
Data-Driven Decisions: I don't guess; I analyze data to craft strategies that make a tangible impact on your bottom line.

At Leo Lopez, I don't just deliver recommendations; I build outcomes. My tagline "I don't pitch ideas, I build results" isn't just a slogan; it's a promise to help your Hawthorne business excel through strategic CX planning. Let's collaborate and transform your customer experience strategy for lasting success.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment