Expert CX strategists enhancing customer experiences for Huntington Beach businesses. Elevate your brand with our proven solutions and trusted guidance.
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You don't need a full-time hire — you need the right execution at the right time.
See How I Can HelpFractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.
Cx Strategy gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.
I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.
Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.
You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.
Not just ideas. An actual plan to build, fix, or scale your support operation.
I don't consult and disappear. I build systems, hire teams, and get it done.
Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.
Domestic, nearshore, offshore. I help you pick the right partner and set them up right.
No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.
Hi there, I'm Leo Lopez, your go-to Customer Experience Strategist here in Huntington Beach. When it comes to enhancing your business's customer journey, I don't just talk the talk - I deliver real results.
Located right here in Huntington Beach, I understand the local market dynamics and can provide targeted solutions that resonate with your audience.
My approach to Cx strategy is all about cutting through the noise and getting to the heart of what matters most to your customers. By refining your processes and optimizing touchpoints, I help you create seamless experiences that keep your customers coming back for more.
Whether you're a small startup or an established business in Huntington Beach, my strategies are designed to scale with your growth and drive long-term success.
Ready to take your customer experience to the next level? Let's work together to build a sustainable strategy that sets you apart in the bustling market of Huntington Beach, CA.
No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.
"Leo's an incredible operator. Every referral we send his way turns into a win."
"Strategic, fast, and gets results. Highly recommend."
"Leo helped us scale CX across our online and retail growth."
If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.
Book a Free CX Assessment