Cx Strategy in Laguna Beach, CA

Industry-leading customer experience strategies in scenic Laguna Beach. Elevate your business with expert guidance from a trusted authority in Cx solutions

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Strategy gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Strategy Services in Laguna Beach

Welcome to Leo Lopez's Cx Strategy Services in Laguna Beach, CA

As an experienced Customer Experience and Contact Center Consultant, I, Leo Lopez, provide personalized and results-driven Cx strategy services right here in beautiful Laguna Beach, CA.

Why Choose Leo Lopez for Your Cx Strategy Needs?

Personalized Approach: I tailor each Cx strategy to suit your unique business requirements and challenges.
Proven Expertise: With years of hands-on experience, I deliver practical solutions, not just theoretical concepts.
Local Advantage: Being based in Laguna Beach, I understand the local market dynamics and can provide tailored strategies for businesses in this area.

When you work with me, you can expect a focused and no-nonsense approach to improving your customer experience processes. My tagline "I don't pitch ideas, I build results" reflects my commitment to delivering tangible outcomes for your business.

Driving Business Success Through Strategic Cx Consultation

By leveraging my expertise in Cx strategy, I help businesses in Laguna Beach achieve sustainable growth and customer loyalty. My hands-on consulting approach is designed to streamline operations, enhance customer satisfaction, and drive revenue.

Unlock Your Business Potential with Leo Lopez

Don't settle for generic customer experience strategies that may not align with your business goals. Contact me, Leo Lopez, today to discover how my personalized Cx strategy services in Laguna Beach, CA, can transform your customer experience journey and drive business success.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment