Cx Strategy in Santa Ana, CA

Elevate your customer experience with seasoned strategists in Santa Ana. Trust Leo Lopez for expert solutions tailored to your business needs

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Strategy gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Strategy Services in Santa Ana

Welcome to Leo Lopez Cx Strategy Services in Santa Ana, CA

Hi there, I'm Leo Lopez, your trusted Customer Experience and Contact Center Consultant in Santa Ana, CA. When you work with me, you're not just getting a consultant; you're partnering with an experienced professional who focuses on delivering tangible results, not just theories.

What Sets My Cx Strategy Services Apart?

Personalized Approach: Every strategy I develop is tailored to your specific business needs and challenges here in Santa Ana, ensuring a customized solution that works for you.
Hands-On Expertise: As a fractional CX consultant, I dive deep into your operations, identify pain points, and implement practical solutions that drive real change and improvements.
Measurable Outcomes: I don't believe in vague promises. My focus is on measurable results that you can see and feel in your day-to-day operations.

When you choose me, you're choosing a reliable partner who is dedicated to building results, not just pitching ideas. I understand the unique challenges that businesses in Santa Ana face, and my strategies are crafted to address those specific needs.

Why Invest in Cx Strategy with Leo Lopez?

Local Expertise: Being based in Santa Ana, I have a deep understanding of the local market dynamics and customer expectations, allowing me to create strategies that resonate with your target audience.
Proven Track Record: My track record speaks for itself. I have helped numerous businesses in Santa Ana improve their customer experience, enhance operational efficiency, and drive growth.
Strategic Mindset: I combine years of experience with a strategic mindset to provide you with actionable insights and solutions that make a real difference in your bottom line.

Remember, when you work with me, you're not just getting a consultant; you're getting a partner dedicated to your success. Let's build smarter systems together and take your business in Santa Ana to the next level with effective Cx strategies. Reach out to me today, and let's get started!

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment