Cx Strategy in Tustin, CA

Elevate customer experience with strategic solutions from Tustin's leading experts. Trust Leo Lopez for tailored strategies that drive satisfaction and

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Cx Strategy gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Cx Strategy Services in Tustin

Building Successful Cx Strategies in Tustin, CA

Hello, I'm Leo Lopez, your dedicated Customer Experience strategist here in Tustin, CA. When it comes to crafting effective Cx strategies, I don't just talk the talk — I bring results to the table. By partnering with me, you're not just getting a consultant; you're getting a hands-on advisor who's committed to your success.

Why Choose Leo Lopez for Your Cx Strategy Needs?

Personalized Approach: I tailor each Cx strategy to fit your unique business needs and goals, ensuring a bespoke solution that drives real outcomes.
Local Expertise: With a deep understanding of the Tustin market, I leverage local insights to deliver strategies that resonate with your target audience.
Proven Track Record: My results-driven approach focuses on tangible improvements and measurable impacts, not just theoretical concepts.

When you work with me, you're not just investing in a service; you're investing in a partnership that prioritizes your success above all else. Let's collaborate to elevate your customer experience strategy and unlock new possibilities for your business in Tustin, CA.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment