Fractional Cx in Chino Hills, CA

Elevate customer experiences with industry experts in Chino Hills. Optimize your business growth with our fractional Cx solutions backed

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Fractional Cx gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Fractional Cx Services in Chino Hills

Transforming Customer Experiences in Chino Hills, CA

As a seasoned Customer Experience and Contact Center Consultant based in Chino Hills, CA, I, Leo Lopez, specialize in providing impactful Fractional Cx services that drive tangible results for businesses in this vibrant community.

Why Choose My Fractional Cx Expertise?

Hands-On Approach: I don't just talk strategy; I roll up my sleeves and work alongside your team to implement solutions that enhance customer interactions.
Local Advantage: Being rooted in Chino Hills allows me to understand the unique dynamics of the local market and tailor my services accordingly.
Proven Track Record: With years of experience in the industry, I bring a wealth of practical knowledge to every project, ensuring efficiency and effectiveness.

When you partner with me, you're not just getting a consultant; you're getting a dedicated advisor committed to driving your business forward through improved customer experiences.

The Leo Lopez Difference

Personalized Solutions: I don't believe in one-size-fits-all approaches. I tailor my strategies to suit your specific business needs and goals.
Result-Oriented: My focus is always on delivering measurable outcomes that positively impact your bottom line.
Transparent Communication: I believe in clear, direct communication to ensure we are always on the same page and working towards mutual success.

Located right here in Chino Hills, CA, I am well-positioned to provide hands-on Fractional Cx services that elevate your customer experience strategies to new heights. Let's work together to build results that last.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment