Fractional Cx in Huntington Beach, CA

Elevate your customer experience with top-tier fractional CX expertise by Leo Lopez. Enhance satisfaction and loyalty for your Huntington Beach

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Leo Lopez - That Call Center Guy

You're Growing, But Support Ops Are Chaos

  • You're growing but don't have time to build support from scratch.
  • You're too small for a CX exec, but too big to keep winging it.
  • You're not sure when or how to outsource.
  • You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

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Save Big on Salary

Fractional Cx gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

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Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

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Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

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No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Fractional Cx Services in Huntington Beach

Welcome to Fractional Cx Expertise in Huntington Beach, CA

Hi there, I'm Leo Lopez, your go-to Fractional Cx consultant right here in sunny Huntington Beach, CA. Known for delivering tangible results, I focus on practical solutions tailored to your unique business needs.

Personalized Fractional Cx Approach

  • Utilizing my years of experience in Customer Experience and Contact Center operations, I bring a personal touch to every project.
  • By working directly with you, I ensure that my strategies align with your business objectives seamlessly.
  • My hands-on approach sets me apart, as I dive deep into your processes to identify areas for improvement.

Leo Lopez, at your service, is committed to turning your CX challenges into success stories. My motto? "I don't pitch ideas, I build results." Your satisfaction and improved operational efficiency are my top priorities.

Why Choose Fractional Cx in Huntington Beach, CA?

  • Local Expertise: Being based in Huntington Beach, I understand the unique dynamics of the local market and can tailor strategies accordingly.
  • Rapid Solutions: I don't waste time on theoretical approaches; my focus is on implementing practical solutions that yield immediate results.
  • Measurable Outcomes: Expect real, measurable improvements in your customer experience metrics with my hands-on guidance.

When you partner with Leo Lopez for Fractional Cx services in Huntington Beach, CA, you're not just getting a consultant; you're getting a dedicated problem-solver who is passionate about seeing your business thrive.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

Jon Zacharias

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0
Gary Guseinov

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense
Sunny & Seema

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment