Fractional Cx in Newport Beach, CA

Experience top-tier fractional Cx expertise in Newport Beach. Industry leaders delivering tailored solutions for local businesses with a focus on excellence and

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Fractional Cx gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Fractional Cx Services in Newport Beach

Welcome to Newport Beach, CA - I'm Leo Lopez

As a seasoned Customer Experience and Contact Center Consultant, I specialize in delivering exceptional results through my Fractional Cx services in Newport Beach, CA. When you work with me, you're not just hiring a consultant - you're partnering with a hands-on expert dedicated to optimizing your customer experience strategies.

Why Choose My Fractional Cx Services in Newport Beach?

Personalized Approach: Unlike traditional consulting firms, I tailor every strategy to your unique business needs and goals, ensuring a personalized approach that drives tangible results.
Local Expertise: With years of experience in Newport Beach, CA, I understand the local market dynamics, allowing me to create bespoke solutions that resonate with your target audience.
Proven Track Record: My track record speaks for itself - I don't just talk about results; I deliver them. By focusing on execution and measurable outcomes, I help businesses thrive in a competitive landscape.

When you engage my Fractional Cx services, you can expect a hands-on consultant who dives deep into your operations, identifies pain points, and implements practical solutions that enhance your customer experience. I don't believe in one-size-fits-all approaches; every strategy I develop is tailored to elevate your brand and drive customer loyalty.

Driving Excellence in Customer Experience

Implementing data-driven strategies to enhance customer satisfaction levels
Optimizing contact center operations for seamless customer interactions
Leveraging technology to streamline CX processes and boost efficiency

By choosing Leo Lopez for your Fractional Cx needs in Newport Beach, CA, you're investing in a partner who is committed to your success. Let's work together to build sustainable systems that set you apart in the competitive marketplace.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment