Fractional Cx in Pasadena, CA

Elevate your customer experience with Leo Lopez - enhancing interactions, boosting satisfaction, and driving growth in Pasadena and beyond.

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Fractional Cx gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

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What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Fractional Cx Services in Pasadena

Transforming Customer Experiences in Pasadena, CA

Welcome to Leo Lopez, your dedicated fractional CX consultant right here in Pasadena, CA. I'm Leo, and I specialize in elevating customer experiences through practical solutions and tangible results. When you work with me, you're not just getting a consultant; you're getting my years of hands-on experience and expertise directly.

Why Choose Leo Lopez for Your Fractional CX Needs?

Local Expertise: Based in Pasadena, I understand the unique dynamics of the local market and can tailor strategies specifically for your business in this area.
Personalized Approach: As a fractional CX consultant, I offer a personalized touch that larger firms simply can't match. I work directly with you to understand your needs and deliver customized solutions.
Proven Track Record: With a focus on execution and measurable outcomes, I have a track record of driving real change for businesses in Pasadena and beyond.
Results-Oriented: I don't just talk about ideas - I deliver results. My approach is practical, action-oriented, and geared towards improving your processes swiftly.

When you partner with Leo Lopez for fractional CX services in Pasadena, you're investing in more than just a consultant - you're investing in a proven expert who is dedicated to building results, not just pitching ideas.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment