Fractional Cx in Santa Clarita, CA

Elevate your customer experience with Leo Lopez's fractional expertise. Transform your Santa Clarita business with tailored solutions and industry-leading

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You're Growing, But Support Ops Are Chaos

You're growing but don't have time to build support from scratch.
You're too small for a CX exec, but too big to keep winging it.
You're not sure when or how to outsource.
You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Big on Salary

Fractional Cx gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

See Full Services

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Fractional Cx Services in Santa Clarita

Personalized Fractional CX Services in Santa Clarita, CA

Greetings, I'm Leo Lopez, your experienced Customer Experience and Contact Center Consultant in Santa Clarita. As a seasoned expert, I specialize in delivering tangible outcomes through my Fractional CX services.

What Sets Me Apart

Local Expertise: With a deep understanding of Santa Clarita's business landscape, I tailor strategies that resonate with the local market.
Action-Oriented Approach: I don't just talk about improvements; I roll up my sleeves and implement changes that drive real results.
Proven Track Record: My hands-on experience and personal touch ensure that your CX initiatives are executed flawlessly.

When you choose to work with me, you're not just getting a consultant—you're partnering with a dedicated professional who is committed to enhancing your customer experience framework.

Why Choose Fractional CX?

Cost-Effective Solutions: By opting for fractional CX services, you save on overhead costs associated with hiring a full-time CX team.
Flexibility and Scalability: I provide the flexibility to scale services based on your unique needs, ensuring optimal resource allocation.
Immediate Impact: My focused approach means you see improvements quickly, translating directly to enhanced customer satisfaction and loyalty.

Located in Santa Clarita, I am well-positioned to address your customer experience challenges with a personalized touch that larger firms simply can't match. Let's collaborate to build a CX strategy that drives lasting success for your business.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment