Fractional Cx in Torrance, CA

Elevate customer experiences with expert guidance from Leo Lopez. Unlock tailored strategies in Torrance for unparalleled satisfaction and business growth.

Book a Free Discovery Call
Leo Lopez - That Call Center Guy

You're Growing, But Support Ops Are Chaos

  • You're growing but don't have time to build support from scratch.
  • You're too small for a CX exec, but too big to keep winging it.
  • You're not sure when or how to outsource.
  • You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

Save Money Icon

Save Big on Salary

Fractional Cx gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

Build Faster Icon

Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

Fix Broken Icon

Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

Fast Execution Icon

No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Fractional Cx Services in Torrance

Unlocking Growth with Fractional Cx Expertise

Hi there, I'm Leo Lopez, your go-to Customer Experience (Cx) consultant in Torrance, CA. When it comes to fractional cx, I don't just offer advice - I deliver tangible results. My hands-on approach sets me apart as I dive deep into your business to optimize processes and drive growth.

Personalized Cx Solutions for Torrance Businesses

  • Customized Cx strategies tailored to Torrance, CA market dynamics
  • Implementing scalable solutions that resonate with your local customer base
  • Hands-on guidance to enhance customer interactions and boost loyalty

As a Torrance local, I understand the unique challenges faced by businesses in our area. By leveraging my expertise in fractional Cx, I help you stand out in a competitive landscape, driving meaningful improvements in customer satisfaction and retention.

Why Choose Leo Lopez for Fractional Cx?

  • Proven Track Record: Years of experience delivering impactful Cx solutions
  • Local Insight: In-depth knowledge of Torrance, CA business environment
  • Results-Driven Approach: Focus on measurable outcomes and sustainable growth

When you partner with me, you're not just getting a consultant - you're gaining a trusted advisor dedicated to your success. My tagline sums it up: "I don't pitch ideas, I build results." Let's work together to transform your Cx strategy and propel your business forward in Torrance, CA.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

Jon Zacharias

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0
Gary Guseinov

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense
Sunny & Seema

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment