Elevate customer experience with expert solutions from trusted professionals in West Covina. Unlock exceptional results with our tailored fractional CX services
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You don't need a full-time hire — you need the right execution at the right time.
See How I Can HelpFractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.
Fractional Cx gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.
I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.
Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.
You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.
Not just ideas. An actual plan to build, fix, or scale your support operation.
I don't consult and disappear. I build systems, hire teams, and get it done.
Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.
Domestic, nearshore, offshore. I help you pick the right partner and set them up right.
No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.
As a seasoned Customer Experience and Contact Center Consultant, I, Leo Lopez, offer specialized fractional CX services to businesses in West Covina, CA. With a focus on practical solutions and tangible results, I bring a unique approach to optimizing your customer experience strategy.
When you choose my fractional CX services, you're not just getting a consultant – you're partnering with an experienced operator dedicated to building results. I don't offer cookie-cutter solutions; I provide actionable strategies that drive real change in your customer experience processes.
Located in West Covina, I understand the unique challenges that businesses in this area face. By working with me, you gain access to a wealth of localized knowledge that can give you a competitive edge in serving your customers better.
Remember, when you need effective fractional CX solutions in West Covina, Leo Lopez is here to help. Let's build results together.
No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.
"Leo's an incredible operator. Every referral we send his way turns into a win."
"Strategic, fast, and gets results. Highly recommend."
"Leo helped us scale CX across our online and retail growth."
If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.
Book a Free CX Assessment