Fractional Cx in Yorba Linda, CA

Elevate customer experiences with top-tier expertise in Yorba Linda. Unlock the potential of your business with Leo Lopez's

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Leo Lopez - That Call Center Guy

You're Growing, But Support Ops Are Chaos

  • You're growing but don't have time to build support from scratch.
  • You're too small for a CX exec, but too big to keep winging it.
  • You're not sure when or how to outsource.
  • You're losing customers and time because your support ops are duct-taped together.

You don't need a full-time hire — you need the right execution at the right time.

See How I Can Help

Why Hire Full-Time When You Can Get Results Now?

Fractional support gives you senior-level execution without the 6-figure cost, the ramp time, or the risk.

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Save Big on Salary

Fractional Cx gives you senior-level execution without the 6-figure cost. No benefits. No ramp. Just results.

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Build Smarter, Faster

I design CX systems that don't break under growth. Tech, team, process. Everything built to scale.

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Fix What's Broken

Already in motion but it's chaos? I'll diagnose what's not working and execute a clean, smart turnaround.

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No Waiting, No Guesswork

You don't have 6 months to figure it out. I've done this before and I move fast, with clarity.

What You Get With Fractional CX Leadership

Strategic CX Roadmap

Not just ideas. An actual plan to build, fix, or scale your support operation.

Hands-On Execution

I don't consult and disappear. I build systems, hire teams, and get it done.

Tech Stack Selection

Choose the right tools without overpaying or underbuilding. CCaaS, CRM, AI. Done smart.

Outsourcing Strategy

Domestic, nearshore, offshore. I help you pick the right partner and set them up right.

Fast Ramp, Immediate Value

No 90-day onboarding. I've done this dozens of times. I know what works and what doesn't.

Fractional Cx Services in Yorba Linda

Empower Your Business with Fractional Cx Expertise

Hey there, I'm Leo Lopez, your go-to Fractional Cx consultant right here in Yorba Linda, CA. Ready to revolutionize your customer experience strategy and elevate your business to new heights? Let's make it happen.

Why Choose Leo Lopez for Fractional Cx in Yorba Linda?

  • Personalized Approach: As a seasoned Customer Experience consultant, I bring a tailored, hands-on approach to every project, ensuring your unique needs are met with precision.
  • Proven Expertise: With years of experience optimizing Contact Centers and driving customer satisfaction, I deliver tangible results, not just theories.
  • Local Advantage: Based right here in Yorba Linda, I understand the local market dynamics and can implement strategies that resonate with your community.
  • Results-Driven: My motto is simple - I don't pitch ideas, I build results. Let's work together to implement practical solutions that bring about measurable outcomes.

When you partner with Leo Lopez, you're not just getting a consultant; you're gaining a strategic ally dedicated to your success. Say goodbye to generic solutions and hello to a personalized, actionable roadmap towards Cx excellence.

What Clients Say When They Realize They Don't Need a Full-Time CX Exec

No bloated teams. No consultants who "circle back." Just honest strategy and execution that works.

Jon Zacharias

"Leo's an incredible operator. Every referral we send his way turns into a win."

Jon Zacharias Gr0
Gary Guseinov

"Strategic, fast, and gets results. Highly recommend."

Gary Guseinov RealDefense
Sunny & Seema

"Leo helped us scale CX across our online and retail growth."

Sunny & Seema Venus Et Fleur

Let's Build a Customer Experience That Actually Works

If you're running CX on gut instinct, juggling support tickets, and duct-taping tools together, stop. You don't need a full-time hire. You need the right operator.

Book a Free CX Assessment