That Call Center Guy

Hi, I'm Leo Lopez.

Entrepreneur. Executive. Operator. That Call Center Guy.

I've spent my career building teams, improving operations, transforming customer experiences, and helping businesses grow.

Today, I build companies, advise leaders, and share what I've learned along the way.

My Story Book a Conversation

About

Operator at Heart. Entrepreneur by Nature.

My career started in customer operations and eventually took me from the front lines to executive leadership and entrepreneurship.

Along the way, I've built and led teams, transformed operations, worked with companies at different stages of growth, and learned firsthand what it takes to turn strategy into execution.

The philosophy behind how I work is simple:

People. Process. Performance.

Get those three things working together, and you can build some pretty incredible businesses.

Read My Story →

Explore

Experience

I've spent my career leading customer experience, contact center, and business operations -- building teams, improving performance, implementing technology, and helping organizations scale.

Explore My Experience →

Companies

I'm an entrepreneur who likes building things. Explore the companies, brands, and ideas I'm working on today.

See What I'm Building →

Media

Podcasts, speaking engagements, interviews, articles, and conversations about business, customer experience, operations, leadership, and entrepreneurship.

Explore Media →

Let's Have a Conversation.

Building a company? Transforming an operation? Looking for a speaker, advisor, executive, or business partner?

I'd love to hear what you're working on.

Book a Conversation