Coaching session
$1,495/mo
Retained Advisory & Consultative Support - Core
The Core Plan is designed for scaling organizations ready for consistent strategic input. You get up to 10 hours monthly for leadership, training, or project execution. I align your CX strategy with company growth—building dashboards, mapping automation, and establishing repeatable processes that reduce fire-drills.
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Includes:
Clients use this plan to:
- ✓ Overhaul ticket routing or workforce scheduling
- ✓ Implement advanced analytics or NPS tracking
- ✓ Train team leads on KPI ownership and reporting
- ✓ Create vendor scorecards and accountability systems
- ✓ Unlimited Email/Messaging support (48-hour response time)
- ✓ CX & Contact Center Initial Assessment (A $595 Value)
- ✓ Access to CX resource library (templates, checklists, playbooks)
It's the balance of strategic oversight and practical execution your support operation has been missing.