Coaching session

$1,495/mo

Retained Advisory & Consultative Support - Core

The Core Plan is designed for scaling organizations ready for consistent strategic input. You get up to 10 hours monthly for leadership, training, or project execution. I align your CX strategy with company growth—building dashboards, mapping automation, and establishing repeatable processes that reduce fire-drills.

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Retained Advisory - Core

Includes:

Clients use this plan to:

  • Overhaul ticket routing or workforce scheduling
  • Implement advanced analytics or NPS tracking
  • Train team leads on KPI ownership and reporting
  • Create vendor scorecards and accountability systems
  • Unlimited Email/Messaging support (48-hour response time)
  • CX & Contact Center Initial Assessment (A $595 Value)
  • Access to CX resource library (templates, checklists, playbooks)

It's the balance of strategic oversight and practical execution your support operation has been missing.

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Start your Core engagement and get ongoing CX leadership support.

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